Return Policy

Not happy with your new purchase? We can help.

There area few things to keep in mind when returning a product:

  • Only items that have been purchased directly from HOBOTECH can be returned.
  • You must have your receipt present.
  • You have 7 calendar days to return an item from the date you received it.
  • The way your refund is processed depends on your original payment method.
  • A 15% restocking fee will be charged for open items.

There are some items that are ineligible for return:

  • Opened software*
  • Safeware Product Protection*
  • Earbuds

*You can return these products, provided that the software license has not been revealed.

Defective items

All defective Apple products, accessories, and headphones will be exchanged for the same product pending in-store availability.